Here are our estimated shipping delivery times (all items are made to order, so shipping time begins once the item has been printed, hand sewn, and is out the door. This normally happens within three days or less):
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at [insert your support email here] making sure you quote your order number. We'll see what can be done.
Please check out our FAQ page for any more questions!